Parts Manager Requirements: Are you energetic, customer service oriented and self-motivated individual? We want you on our team!
Previous experience in a parts department.
Proficient on a computer and with a multi-line phone system.
Excellent phone etiquette and the ability to communicate and relate with a broad customer base.
Keep entire parts department area neat, clean and orderly at all times.
Attention to detail and multitasking capabilities.
Communicates efficiently and works well with others.
Parts Manager Job Duties:
Greet all customers promptly and in a professional manner
Provide excellent customer service by listening and asking questions to get the correct part in a timely fashion for the customer
Answer/transfer incoming phone calls
Return all phone calls & emails within 4 business hours
Look up parts for customers on a parts fiche based on make & model
Follow-up with customers to let them know when the specific part will be in
Recommend related parts that are needed to complete a service job
Order parts from multiple suppliers daily
Supply parts to service technicians in a timely manner
Inventory management including restocking and year-end physical inventory count
Responsible to keep fast moving parts on hand at all times
Parts logistics – shipping & receiving.
Service Department: We will be expanding our service department requiring a level one motorcycle certified technician. We are also looking to fill a position for a skilled technician that is willing to learn and train on our products. We are seeking highly-motivated, trained, confident technicians to join our team at BMW Motorcycles of Greater Cincinnati. We arw committed to providing the training and support you will need to be a successful team member. We believe happy employees make happy customers so we take great care in creating a friendly, open and fun work environment.
Service Technician: Preferred, but not required, qualifications:
- Successful completion and outstanding transcript from Motorcycle Mechanics Institute.
- Technical product knowledge for BMW Motorcycles and a passion for riding.
- Valid driver’s license and motorcycle endorsement and acceptable motor vehicle record.
- Extensive toolset.
Fill out the employment application below and see if BMW Motorcycles of Greater Cincinnati is the right place for you.
All information is required unless listed as (optional).